Privacy policy

General Data Protection Regulation (GDPR) and notice for clients about company personal data processing

To provide you our quality services, it is necessary for us to work with our clients’ personal data.

The company Expat experts s.r.o.– hereinafter referred to as the “Provider” has set up its all company processes and handels all personal data of its clients in accordance with the developed and certified company Project for General Data Protection Regulation (hereinafter referred to as the “GDPR Project”).

The GDPR Project and processes are realized in accordance with Act no. 18/2018 Coll. on Personal Data Protection (hereinafter referred to as the Act) as well as in accordance with Regulation 2016/679 of the European Parliament and of the Council (hereinafter referred to as the Regulation) with regard to the processing of personal data of the individuals concerned those are Provider’s Clients (hereinafter referred to as the Client/s)

The Project is available for inspection by authorized persons at the company’s offices.

Granting approval to the processing of personal data

By contacting the Provider via the website, by telephone, e-mail, filling in the Internet form, the Client voluntarily provides the Provider with their personal as well as other entrusted data (including also web cookies). The Client (orally, by phone, email, in an Internet form or browser) gives unconditional consent in accordance with Art. 6 par. 1 letter a) GDPR / § 13 paragraph 1 letter a) of the Personal Data Protection Act, so that the Provider processes the data thus obtained for the duration of the granted approval.

Withdrawal of the approval for processing of personal data

You can withdraw the approval at any time in written form, by e-mail but also by telephone, or via the web form here

Approval withdrawal does not affect the lawfulness of the processing of personal data based on approval prior to its withdrawal.

Withdrawal of consent to the sending of marketing campaigns and to the subscription of the newsletter

The client has the right to withdraw his consent to the processing of his personal data for marketing purposes at any time and can unsubscribe from further collection and further sending directly in the sent newsletter or via the web form here.

Purpose and method of personal data processing

The Provider processes the personal data of the Clients in order to provide the services and implementation processes, which are, among others:

  • Record of an offer for new property for sale / lease,
  • Record of the Client’s interest for the purchase / lease property,
  • Record of viewing of the property ,
  • Contracts for the mediation of the sale / lease of the property,
  • Lease and Sale Contracts,
  • Reservation Agreements, Advance payment Agreements, Tripartite Contracts
  • Hand over Protocols,
  • Proposals for property transfer registration  in the Land register

Furthermore, in the case of contracts realized at a distance or a contract realizedplop  off-premises, in particular preparation for the conclusion of the relevant contract or other documents, record keeping of contracts and related documents, including all their changes and additions in the Provider’s internal system, legal basis for processing personal data for these purposes is the provision of Art. 6 paragraph 1 letter f) of the Regulation,

Furthermore, the fulfilment of the Subject of the Contract and control of its performance by the person concerned – the Client, handling of complaints, recovery of receivables arising in relation with of the Contract.

The legal basis for the processing of personal data for this purpose is the provision of Art. 6 paragraph 1 letter b) of the Regulation,

Furthermore, the processing of personal data for the server hosting, web cloud, IT services purposes and the implementation of advertising through Internet real estate portals in real estate software, i.e. offering real estate properties for sale or rent to a third party. Some personal data of the person concerned as the property owner are listed along with the property details in various real estate software, while this data is not visible to the third parties. The legal basis for processing personal data for this purpose is the provision of Art. 6 paragraph 1 letter (a) of the Regulation.

Bookkeeping and preparation of accounting documents, especially the administration and invoicing of services provided under Contracts, processing of accounting, tax documents and invoices. The legal basis for processing personal data for this purpose is the provision of Art. 6 paragraph 1 letter c) of the Regulation, i.e. the fulfillment of obligations under special regulations, in particular Act no. 431/2002 Coll. on accounting as amended, Act no. 222/2004 Coll. on value added tax, as amended.

Mail processing, its administration and delivery / sending from and to the electronic mailbox and processing and archiving of contracts, accounting, tax and related documents in the internal systems of the Provider. The legal basis for processing your personal data for this purpose is the provision of Art. 6 paragraph 1 letter c) of the Regulation, i. e. fulfillment of our legal obligation according to special regulations, especially according to the Act on Accounting and Act no. 395/2002 Coll. on archives and registries and on amendments to certain laws,

Furthermore, advertising and marketing of the Provider’s services and products, in particular sending information newsletters about our products and services and the current offer of real estate properties, etc. The legal basis for the processing of personal data for this purpose is the provision of Art. 6 paragraph 1 letter (a) of the Regulation.

We will keep your personal data for the time necessary to fulfill the defined purposes of personal data processing, but no longer than for the duration of the relevant Contract or settlement of mutual obligations arising from it. We keep invoices as well as other tax and accounting documents in accordance with the relevant legal regulations for a period of 10 years after the year to which they relate. We store personal data processed for advertising and marketing purposes for a period of 3 years from their provision. After this time, your personal data will be deleted. In the event that at any time during the contractual relationship you object to the processing of your personal data for direct marketing of our services and products (unsubscribing is possible directly in the newsletter or by e-mail), we will stop processing your personal data for this purpose.

Recipient categories to whom personal data may be provided

The Provider informs the person concerned that his personal data will or may be provided to the recipients necessary for the realization of services which are mainly interested in buying, selling, leasing, renting property, as well as physical entities or legal entities cooperating with the Provider:

  • real estate brokers performing activities on the basis of the Provider’s authorization
  • authorized employees of the Provider
  • the IT service providers of the Provider
  • a photographer of the Provider
  • lawyers, notaries, authorized experts
  • financial, accounting, mortgage and tax advisors, banks, insurance companies
  • executors, law enforcement agencies

All Recipients cooperating with the Provider are either directly bound by law or in writing or duly trained and instructed on how to handle personal data obtained in this way and of course have a duty of confidentiality and a ban on using such data for any purpose other than that provided by the Provider.

This document is effective since 25/05/2018

If, as the person concerned, you need to explain, advise or discuss any part of the text regarding the processing of your personal data, you can contact us at any time at the e-mail address:

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